> For the complete documentation index, see [llms.txt](https://irender.gitbook.io/home/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://irender.gitbook.io/home/faq/support-and-troubleshooting.md).

# Support and Troubleshooting

**1. How do I report an issue with the platform?**\
You can report issues by contacting our support team through the "Help" section on our website or by emailing <support@irender.com>. Include as much detail as possible about the problem.

**2. Where can I find tutorials or guides?**\
Tutorials, user manuals, and video guides are available in the "Resources" section of our website or the GitBook documentation.

**3. How responsive is iRender’s customer service?**\
Our support team is available 24/7, with an average response time of less than an hour for most queries.

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